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I

Intake Desk

stands in for · Email inbox + ServiceNow ticket + web form
Where requests originate (SOP Inputs)
STAGE 1 · INTAKE & NORMALIZE

Gather the request in one place

Every email, document, form, ticket, or API call becomes an editable Stage 1 case. Extraction proposes values; validation—not AI—decides whether the case may advance.

Drop or choose a source
.eml · .xlsx · .csv · .pdf · .docx · .json · .txt · .html · .xml · .rtf
Try one of the odd-shaped sample documents
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Select a Stage 1 caseThe original source and extracted fields will appear here.
MAILROOM · RETURN LOOP Incomplete → drafted clarification & parked · unknown employee → auto-rejected · reply resumes the case
No parked or rejected requests. When an arrival is incomplete, Return it for clarification; when it names an unknown employee it is auto-rejected. Both show here.
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